Manufacturing & Engineering (IT) Systems Analyst

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Published: March 5, 2018
Charleston, TN
Job Type
Based on Experience


VantageLinks is a dedicated Information Technology (IT) staffing company supporting our clients with all their IT Needs. We currently have an opening for a Manufacturing & Engineering (IT) Systems Analyst with one of our premier clients.


This is a Corporate IT position focused primarily in SmartPlant application disciplines supporting global M&E business and IT organizations

The M&E IT Systems Analyst contributes specialized, technical knowledge and coordinates planning and execution of tasks associated with maintenance, support, and enhancement of one or more of the SmartPlant Applications. This position provides support to the end-user to install, tune, and use the application(s); provides troubleshooting for user devices, systems, applications, and communications links, as necessary, to ensure stability, integrity and efficient operation of the M&E Information Systems

Essential Functions/Basic Duties:

  • Analyzes, troubleshoots, customizes, and modifies SmartPlant applications
  • Coaches the end-user in troubleshooting or using application functionality
  • Troubleshoots application related problems in a timely and accurate fashion
  • Monitors ticket system and addresses issues reported by the end-user community
  • Coordinates patching of applications with the team and application users
  • Stays informed on the critical issues to address from application user groups and helps to define the required timing for resolution of critical issues
  • Installs, configures and supports enhancements to current applications
  • Works closely with business partners and consultants to expand application use to in-scope global sites
  • Supports input and guidance for accurate and helpful training for the user community for enhancements, upgrades, and other changes to the current application functionality
  • Provides input for developing and maintaining training documentation for application users
  • Provides excellent customer service and feedback on the status of issues or requests

Essential Job Requirements:

  • Bachelor's Degree*; Information Systems or technical degree in Manufacturing, Engineering,
  • Process Automation disciplines strongly preferred
  • Bachelor's degree must be completed by June 1, 2018
  • Minimum 1-2 years related information systems and/or manufacturing and engineering systems experience; position level contingent on experience
  • High learning agility with desire to build on existing knowledge foundation
  • Proven problem-solver
  • Excellent written and oral communication skills; Strong interpersonal skills
  • Attention to detail, self-motivated and directed
  • Ability to conduct research into systems issues and products as required
  • Ability to communicate ideas in both technical and user-friendly language
  • Ability to work in team oriented, collaborative environment
  • Must be able to obtain a Transportation Worker Identification Card (TWIC)


  • Demonstrated working knowledge of one or more of the following:
  • Engineering drawing management systems
  • Network and PC operating systems
  • Current network hardware, protocols and standards
  • End-user support
  • Database management
  • Creating and maintaining system documentation

Computer Programs:

  • Demonstrated working knowledge of one or more of the following:
  • SmartPlant Instrument
  • SmartPlant P&ID
  • SmartPlant Reference Data
  • SmartPlant Explorer
  • Engineering Base
  • AutoCAD
  • MicroStation
  • SQL Server
  • Oracle Database Server
  • SAP interfaces
  • Watcom
  • Citrix
  • Microsoft Server 2012 and above
  • Microsoft Windows 7 and above
  • Microsoft Office
  • Microsoft SharePoint
  • *Degree must be from a school that is accredited by an accrediting agency recognized by the Secretary of Education of the U.S. Department of Education


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