IT Infrastructure Manager

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Published: September 26, 2019
Fredricktown, Ohio
Job Type
Based on Experience


Position Overview

This position will report to the Sr. Director, Information Technology at CLIENT . The ideal candidate will be skilled in infrastructure management and business relationship management. This will be a hands-on role that will develop and execute a strategy around CLIENT and the Portfolio Company’s IT Infrastructure and Security environment. They will be critical in selecting, implementing and maintaining critical infrastructure components.


  • Hands on maintenance and support of CLIENT’s infrastructure and network (servers, switches, etc.), partnering with infrastructure teams at CLIENT’s Portfolio Companies as needed
  • Drive the overall strategy around infrastructure and where improvements can be made for the organization
  • Develop strategy for security and work with CLIENT and the Portfolio Companies to ensure proper controls are in place from a security standpoint
  • Ensure the timely resolution of production interruptions and issues
  • Escalates issues, risks, and changes in a timely, structured manner
  • Establishes routine communication cadence with key business stakeholders while owning process breakdowns and associated remediations
  • Provide information and periodic updates to support overall IT performance metrics, monthly project status reporting and quarterly resource planning review
  • Collaborate with business leaders and serve as technical lead for the planning, design, and execution of projects to enable the achievement of business objectives
  • Work closely with stakeholders to understand their business needs, capture and help prioritize their demand, and lead cross-functional project teams that will design, deliver and support IT systems and services
  • Implement best practices and act as a strategic advisor to drive innovation and continuous improvement
  • Responsible for traveling to all business sites, up to 25% travel.

Required Skills

  • B.S. in Computer Science (or related field) plus 5 years of experience developing, implementing, or supporting business critical systems. (10 years of experience required in lieu of a degree.)
  • Knowledge of networking, computing platforms, storage, database, security, middleware, network and systems management, and other related infrastructure technologies and best practices
  • Demonstrated success at driving solutions that solve business problems; ability to influence the opinions and approach of business and IT team members
  • Positive outlook, strong work ethic, and responsive to internal and external customers and contacts
  • Strong problem-solving skills and a proactive approach for preventing future issues
  • Ability to communicate technical information to a non-technical audience
  • Cloud migration experience a plus


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