Manager, Technical Product Owner

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Published: January 25, 2023
St. Louis, MO
Job Type
Based on Experience


Manager, Technical Product Owner

Must have experience Managing an Application Development team, experience with Vendor Management & DevOps experience. Would Prefer Telecom Expense Management Experience.

The Manager, Technical Product Owner (TPO) leads the Information Technology (IT) product team(s) providing technology vision, systems development oversight and day-to-day operational management for all technology within their area of responsibility.


  • Provides leadership to IT product teams to drive technical development and provides visibility of product status to Executive Leaders.
  • Provides vision and direction to the IT product teams and stakeholders within and outside of the organization.
  • Ensures the teams are completing projects on time and remain actively involved in continuous improvement of the products.
  • Actively identifies and removes impediments to ensure delivery of product development deliverables based on the product roadmaps and timetables established by the company.
  • In partnership with business leadership, ensures product development is aligned with product vision, roadmap, and business expansion/growth opportunities.
  • Develops the technology roadmap for managed products, supporting the goals and objectives defined in the overall product roadmap.
  • Provides backlog management, iteration planning, and elaboration of the user stories.
  • Works closely with the business’ Product Management Team to create and maintain a product backlog according to business value or ROI.
  • Leads the planning product release plans and set expectation for delivery of new functionalities.
  • Provides monthly status reporting of all projects to include schedules, scope, and total estimated costs (including hours and other expenses).
  • Uses Agile practices for oversight of managed products to ensure teams continually develop and improve products in an effective and efficient manner.
  • Responsible for the adherence to Service Level Agreements (SLAs) for all customer facing and critical internal systems.
  • Ensures team adherence to company programming standards and controls.
  • Supports implementations.
  • Stays current on key technology developments that could involve a change to or improvement of products managed.
  • Acts as a liaison for managed products with other areas in IT.
  • Directs, organizes, supervises, and assists product staff. Assumes responsibility for ensuring the efficient and effective operation of staff by:
    • Reviewing and improving existing operating policies and procedures and ensuring their effective implementation and maintenance; implementing new procedures as required.
    • Making personnel decisions regarding employment, development, performance ratings, salary changes, promotions, transfers, and terminations.
  • Other duties as assigned by management.


  • Proven ability to lead critical business systems/applications.
  • Experience developing business applications in either a waterfall or Agile manner.
  • Experienced managing all aspects of software application development lifecycle (SDLC).
  • Willingness to apply Agile processes and principles.
  • Outstanding communication, presentation, and leadership skills.
  • Proven experience mentoring, coaching, and training less experienced staff.
  • Excellent organizational and time management skills.
  • Sharp analytical and problem-solving skills.
  • Creative thinker with a vision.
  • Strong attention to details.

Education and Experience

  • Bachelor’s degree in computer science, information systems or computer engineering or equivalent work experience.
  • 5+ years of previous industry experience, preferable in a business services organization.
  • 1-3 years of experience as Product Manager/Lead or IT Manager.


  • Health, Dental, and Vision Insurance
  • 401k (and company matching)
  • Profit Sharing
  • PTO/Holidays
  • Life and AD&D Insurance
  • Short- and Long-Term Disability Insurance
  • FSA and HSA
  • EAP
  • Anniversary Luncheon
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