Sr. Client Business Analyst, AURA

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Published: February 21, 2019
Chesterfield, MO
Job Type
Based on Experience


VantageLinks is a dedicated Information Technology (IT) staffing company supporting our clients with all their IT Needs. We currently have an opening for a Sr. Client Business Analyst, AURA with one of our premier clients.


Position Overview

With little or minimal supervision, leads client business studies ensuring business needs are met within timelines and budgets, identifying client’s business needs for complex systems development. Elicits and documents requirements and partners with project team to ensure appropriate solutions are designed and developed. Trains client-users on system functionality and supports them during all phases of implementation.


  • Meet with internal and external clients to gain an understanding of their business needs. Perform gap analysis to identify possible enhancements to existing system functionalities, analyzing various complex business areas/functions.
  • Document the clients’ business needs in the form of formal requirements and/or user stories and work with the project team to develop appropriate solutions; while ensuring the solution supports all affected business units.
  • Manage the expectations and priorities of clients and work with them to negotiate design aspects that will meet or exceed their needs while considering the impact to Technologies’ core software.
  • Work with project team to ensure project remains within the constraints of time, cost, scope and quality. Document work flow using workflow tools. Ensure on-going communication and positive working relationship with clients throughout the project life cycle. Act as subject matter expert for the project team.
  • Lead the training of all levels of internal/external clients on the steps required for the development and implementation life cycle. Facilitate communication between members of the project team, both internal and external, on project issues and expectations.
  • Develop test scenarios and test cases as well as assist with review of client data to determine the validity of the data, which includes negotiating possible solutions to problems, offering suggestions to the client, and recommending needed changes to the system. Act as subject matter expert for QA staff.
  • Create and monitor specifications and requirements for internal/external project members.
  • Provide subject matter expertise for user manual documentation and for creating well-structured client specific documentation following Technologies’ standards.
  • Participate in multiple projects and client implementations simultaneously, appropriately balancing priorities and deliverables.
  • Develop and complete special projects as assigned.
  • Maintain regular and predictable attendance.
  • Perform other duties as assigned.

Education and Experience


  • Bachelor's degree or equivalent related work experience
  • 5-7 years IT-related experience, such as Business Analysis, Quality Assurance


  • 7+ years IT-related experience, such as Business Analysis, Quality Assurance,
  • LOMA Certification; ARA Designation
  • Experience using VISIO or similar software development tool
  • Insurance/Reinsurance industry experience

Skills and Abilities


  • Advanced Word, intermediate Excel and SQL/Query skills
  • Advanced oral and written communication skills demonstrating ability to share and impart knowledge.
  • Ability to quickly adapt to new methods, work under tight deadlines and stressful conditions.
  • Advanced level of investigative, analytical and problem solving skills
  • Advanced ability to set goals and handle multiple tasks, clients, and projects simultaneously; Ability to appropriately balance priorities, deadlines, and deliverables
  • Ability to work well within a team environment and participate in department/team projects
  • Ability to balance detail with departmental goals/objectives
  • Advanced ability to translate business needs and problems into viable/accepted solutions
  • Advanced skills in customer relationship management
  • Advanced data analysis skill
  • Ability to manage multiple projects or teams and set applicable goals
  • Advanced negotiating and persuasion skills
  • Ability to liaise with individuals across a wide variety of operational, functional, and technical disciplines
  • Broad business knowledge
  • Ability to train internal associates and external clients on system capabilities and processes
  • Ability to develop requirement documents and user stories.
  • Ability to read, review and understand XML output.
  • Ability to travel as required (up to 25%)



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